This Privacy Policy explains how DAYFOLD PTE. LTD. ("IseCai," "we," "us," or "our") collects, uses, and discloses personal information when you use https://isecai.ai and our related interactive storytelling services (the "Services"). Personal information means information that identifies an individual or can reasonably be linked to an individual.

IseCai is an interactive storytelling service for adults. You can explore fictional stories, create a character, enter or choose actions, and receive AI-generated responses. This Policy covers your use of these features, your profile and story history, and your communications with us. Our Terms of Use are available at https://isecai.ai/policy/terms. The current version of this Policy is available at https://isecai.ai/policy/privacy.

1. Information we collect

Information you provide

Account and profile information. We collect the information you provide when you create, access, or update your account, including your nickname and any biography you choose to add. We use this information to manage your account, keep you signed in, and display your profile. Your biography is optional. If we ask you to verify your account or eligibility, we collect the information you provide for that purpose.

Story inputs and character settings. We collect the content you enter or select, including character names, descriptions, attributes, actions, and choices. Although stories are fictional, these inputs may contain personal information about you or other people. We need your selected or written action to provide the corresponding story interaction.

Generated content and story history. We process AI-generated responses and information about your story sessions, including character attributes, relationships, model selections, progress, and history. This lets us continue a story and save your progress. Fictional character traits and relationships are part of the story; they are not assessments of you or another real person.

Communications. We collect the contact details, messages, content, and supporting records you provide when you contact us, submit feedback, report a problem, or make a rights request. Please include only the information needed to handle your request.

Payment and transaction information. If you make a purchase through the Services, our payment providers process your payment details. We receive information about the transaction, such as the item purchased, amount, payment status, and purchase history.

Do not put passwords, payment-card details, government-issued identifiers, confidential business information, or sensitive information about real people into a story. Only share another person's personal information if you have the necessary permission or another lawful basis to do so. Using a fictional name and biography helps protect your privacy.

Information collected automatically and from other sources

Technical and usage information. When you use the Services, we and our service providers collect information such as your IP address, browser and device type, operating system, language settings, session and cookie identifiers, pages and features used, interactions with content, referring pages, access times, and error and performance logs. We may use your IP address to estimate your general location. This information helps us operate and secure the Services, remember preferences, measure usage, and improve performance.

Other sources. We may receive information from service providers and business partners, including account-related information you authorize another service to share with us, security and fraud alerts, and information used to measure our advertising. We may combine this information with information we collect through the Services for the purposes described in this Policy. The information a third-party service shares may depend on your settings with that service.

2. Cookies, analytics, and advertising

We and our partners use cookies, pixels, local storage, and similar technologies to keep you signed in, remember your preferences, protect the Services, understand how they are used, and measure and deliver advertising. Analytics providers use these technologies to help us evaluate usage and improve the Services. Where required by law, we obtain your consent before using nonessential technologies.

You can manage cookies and other site data through your browser settings. Blocking or deleting cookies may sign you out or prevent some features from working. These settings usually apply only to the browser and device you are using and do not delete information already stored in your account.

Advertising partners may collect identifiers and information about your activity on our Services and other websites or apps to measure campaigns and show you more relevant ads for IseCai. We may also provide contact information, such as an email address, for matching with information held by those partners. These activities may be considered a "sale," "sharing," or "targeted advertising" under state privacy laws, even if no money is exchanged. See Section 9 for your opt-out rights.

You can opt out of marketing emails by following the unsubscribe instructions in the message. You may still receive account, security, and other service-related messages.

3. How we use personal information

We use personal information to provide and personalize the Services, manage accounts, generate story responses, save progress and history, remember preferences, and process purchases where available. We also use it to communicate with you, respond to requests, understand how the Services are used, troubleshoot problems, and develop and improve our features.

We use personal information to protect the Services and our users, detect and prevent fraud and misuse, enforce our Terms of Use, investigate complaints, comply with legal obligations, and establish or defend legal claims.

We may use your story inputs, generated content, and feedback to showcase and promote IseCai, including in advertising, as described in our Terms of Use. This does not make every story session public. If a promotional use would identify you or disclose sensitive personal information, we will obtain any consent required by applicable law.

AI processing and model improvement

Our AI features process your inputs and relevant story context to generate responses. That context may include earlier exchanges, character settings, and story progress. We may also use inputs, outputs, story history, and feedback to train, fine-tune, evaluate, and improve our own AI models and the Services. Authorized personnel and service providers may review this content for support, safety, troubleshooting, and model or service improvement.

We use third-party AI providers to process content on our behalf. We do not sell personal information for the purpose of training third-party AI models.

Our content license does not override your privacy rights. We rely on consent or another lawful basis where required to process personal information, including for model improvement and promotional use. You can contact us to exercise the rights described in Section 8.

We may create aggregated or de-identified information that cannot reasonably be linked to you and use or disclose it for research, analytics, product development, and other lawful purposes. Where required by law, we maintain this information in de-identified form and do not attempt to reidentify it, except to test our de-identification processes.

4. How we disclose personal information

Service providers and business partners

We disclose personal information to service providers that help us operate our business, including providers of hosting and storage, account authentication, AI processing, customer support, security, fraud prevention, analytics, product development, and professional advice. If you make a purchase, payment providers process the information needed to complete it. We also disclose information to advertising partners for the activities described in Section 2.

We apply the contractual and other safeguards required by applicable law when service providers process personal information on our behalf. Advertising partners may process information under their own privacy policies, subject to applicable law and your choices.

Content you share and instructions you give

If a feature lets you publish content or share a link to a story, the content and associated profile information may be visible to other people, including anyone who receives the link. Consider the audience before using that feature. Copies made by other people may remain available after you remove the original. Access by our staff and service providers is described elsewhere in this Policy.

If you copy or share content outside the Services, the recipient may use or redistribute it under their own terms and privacy practices. We do not control that use and, to the extent permitted by law, are not responsible for it. This does not limit our responsibility for our own handling of your personal information.

Legal, business, and other disclosures

We may disclose information when required by law or when we reasonably believe disclosure is necessary to comply with legal process, investigate fraud or security incidents, enforce our terms, respond to claims, or protect the rights, property, or safety of IseCai, our users, or others.

We may disclose or transfer information in connection with a merger, acquisition, financing, reorganization, sale of assets, or similar transaction, including during due diligence. We will use appropriate confidentiality protections and provide notice when legally required.

We may disclose information to our affiliates for the purposes described in this Policy, subject to appropriate safeguards. We may also disclose information at your direction or with your consent.

5. Third-party services and links

The Services may link to or let you access third-party websites, apps, or other services. When you choose to use them, their own terms and privacy policies apply. We do not control their content or privacy practices and, to the extent permitted by law, are not responsible for them. A link does not mean we endorse the third party. Our use of service providers to operate IseCai remains covered by this Policy.

6. Adults only

The Services are for adults only. You must be at least 18 years old, have reached the age of majority where you live, and meet any higher minimum age required by applicable law. Anyone below this minimum age may not use the Services, even with a parent's or guardian's consent.

If you believe someone below the minimum age has used the Services or provided personal information, please contact us at support@isecai.ai. If we learn that a user is underage, we will restrict or close the account and delete the information as required by law. Where permitted by law, we may retain limited information needed to meet legal obligations or protect the Services. Please do not send identity documents unless we request them.

7. Security and retention

We use reasonable technical, organizational, and physical safeguards designed to protect personal information from unauthorized access, use, disclosure, alteration, and loss. No system is completely secure. Please protect your account credentials and promptly report suspected unauthorized access. We will notify you of a data breach when required by law.

We retain personal information for as long as reasonably necessary for the purposes described in this Policy, unless a longer period is required or permitted by law. In setting retention periods, we consider the type and sensitivity of the information, the purposes for which we use it, the risks of retaining it, and our legal, accounting, and security obligations.

We generally retain account and profile information while your account is active and story content and progress while they are part of your saved history. Technical logs are retained as needed for security, troubleshooting, and service improvement. Support and complaint records are retained as needed to resolve the matter, document the outcome, and address related legal obligations or claims. Information used for model improvement is subject to the purposes and safeguards described in Section 3.

When information is no longer needed, we delete it or de-identify it. Deleted information may remain in backups until those backups are overwritten or deleted in the ordinary course. We may retain information needed to comply with law, prevent fraud, or resolve disputes, and limit its use to those purposes. Deleting source records does not necessarily remove patterns already learned by a model; we will take any additional steps required by law to address personal information in model training or outputs.

8. Your choices and rights

You can update your nickname and biography under Profile > Edit Profile and view your story history under Profile > Play History. To request account closure or deletion of account or story information, email support@isecai.ai. Signing out or removing content from view does not, by itself, delete all related records.

Depending on where you live and the law that applies, you may have the right to ask us to confirm whether we process your personal information, provide access to it or a portable copy, correct it, delete it, or restrict or stop certain processing. You may also withdraw consent where we rely on it. Withdrawal does not affect processing already carried out lawfully, but it may affect our ability to provide a feature that depends on that processing.

You may also have the right to opt out of the sale or sharing of personal information, targeted advertising, or certain profiling, and to appeal a denied request. Where required by law, you may request information about the categories of recipients or the specific third parties to which we have disclosed your personal information. We will not unlawfully discriminate against you for exercising your privacy rights.

Send requests or appeals to support@isecai.ai and describe the account and information involved. We may need information to verify your identity or an authorized agent's authority, where permitted or required by law. Do not send your password. Where required by applicable law, we will explain the reason for denying a request and how you can appeal.

We will respond within the time required by applicable law. If we need more time, we will notify you of the reason and expected response date within the legally required period.

9. Additional information for U.S. residents

U.S. state privacy laws may give you the rights described in Section 8, subject to their scope and exceptions. You may submit a request, use an authorized agent where permitted, or appeal a decision by contacting support@isecai.ai. Mandatory protections under the law where you live continue to apply.

California disclosures

If the California Consumer Privacy Act ("CCPA") applies to our processing, the following disclosures supplement the rest of this Policy. The categories described below also cover our practices during the preceding 12 months, to the extent we operated the relevant Services during that period.

Identifiers and account information. These include account identifiers, contact information you provide, IP addresses, and cookie or session identifiers. We obtain them from you, your use of the Services, and the sources described in Section 1. We use them to operate and secure the Services, communicate with you, and support analytics and advertising as described above. We disclose them to relevant service providers and, for contact information and online identifiers used in advertising, to advertising and related analytics partners.

Content and communications. These include profile information, story inputs and outputs, character settings, saved history, feedback, and support messages. We obtain them from you and through your interactions with the Services. We use them to provide, personalize, protect, and improve the Services, including the AI and promotional uses described in Section 3. We disclose them to relevant service providers, including AI providers, and to an audience you choose through available sharing features. Promotional use is subject to Section 3. We do not sell account credentials, private story content, or support communications, or share them for cross-context behavioral advertising.

Internet activity and inferences. These include usage and device information, interactions with the Services, and preferences or interests inferred from those interactions. We collect them through your use of the Services and from analytics and advertising partners. We use them to operate, personalize, secure, measure, improve, and promote the Services, and disclose them to relevant service providers and advertising and related analytics partners.

Commercial information. If you make a purchase, we process transaction details to complete it, maintain records, provide support, and meet legal obligations. We disclose this information to relevant payment and other service providers. Payment providers handle the payment details you submit to them.

We may also disclose these categories to affiliates and for the legal and business purposes described in Section 4. We retain each category using the criteria in Section 7. Information you put in a story or message may be sensitive personal information. We use or disclose sensitive personal information only for purposes permitted by the CCPA without a right to limit, unless we first provide any required notice and choice.

Advertising opt-outs

Our disclosure of contact information, online identifiers, internet activity, and related inferences to advertising and analytics partners may constitute a sale or sharing under the CCPA or targeted advertising under other state laws. You can request to opt out by emailing support@isecai.ai. We also honor legally recognized opt-out preference signals, such as Global Privacy Control, where required by law. Browser-based choices generally apply to that browser and device unless we can associate the choice with your account.

We do not knowingly sell or share personal information of anyone under 16. The Services are restricted to adults as explained in Section 6. Where California law gives you a right to limit the use or disclosure of sensitive personal information, you may contact us to exercise it. You can also contact us about disclosures for third parties' direct marketing where California law provides that right.

10. International processing

IseCai is operated by a Singapore company and serves users around the world, including in the United States. Your information may be processed in countries other than where you live, including countries where we and our service providers operate. Those countries may have different data protection laws.

We use the safeguards required by applicable law for international transfers. For transfers from Singapore, this includes ensuring a standard of protection comparable to that required by the Personal Data Protection Act, unless an exception applies. Where another law requires a transfer mechanism or additional safeguards, we use the measures it requires.

You may contact us about a privacy concern. Where applicable, you may also complain to the Personal Data Protection Commission in Singapore or the relevant authority where you live, or seek a remedy in court.

11. Changes to this Policy

We may update this Policy as the Services or legal requirements change. We will post the revised Policy with its effective date and provide additional notice of material changes when required by law. If a change requires your consent, we will ask for it before making that change.

12. Contact us

DAYFOLD PTE. LTD. For support, privacy questions, or rights requests, contact us at support@isecai.ai. You can also use this address to reach our Data Protection Officer.